Independent record · not affiliated with BitMart

BitMart: Frozen Withdrawals, Missing Answers, Growing Victim Reports

Since BitMart began shutting down on 26 July 2026, affected users report they cannot withdraw a cent — even though the exchange told them withdrawals would stay open. This page documents what is known and how to act.

Evidence registration

BitMart victim evidence registration

This form records claims by affected users so they can be assessed by legal counsel. Fields marked optional can be left blank — submit only what you are comfortable sharing.

Account identification

Your account identifier only. Never your password.

Contact

Optional. A name or handle we can address you by.

Relevant to which regulator can act.

Context

A range is sufficient.

Evidence

Balance, failed withdrawal requests, error messages, support chats — screenshots or phone photos. At least one image.

Optional. Text form, one per line.

Optional.

Consent

See how your data is handled in our Privacy Policy.

This form will never ask for your password, seed phrase, private key, 2FA code, or API secret. If any page or person asks for these, it is fraud. We also do not ask for passports or identity documents at this stage — if they are ever needed, counsel will request them through a secure channel.